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Frequently Asked Questions

HOW MANY USER SESSIONS ARE THERE?


There are unlimited user sessions. The program can be used as many times as you like.

WHAT TYPE OF INTERNET CONNECTION DO I NEED TO CONDUCT THE TRAINING ONLINE?


The training can be conducted using any type of internet connection (eg. Dial-up, broadband). However, a broadband connection is recommended.

CAN I CONDUCT THE TRAINING ONLINE IF I ONLY HAVE A DIAL UP INTERNET CONNECTION?


Yes. However, you will experience some small delays (several minutes) at the start of every section whilst the section is being downloaded.

HOW MUCH DATA WILL I DOWNLOAD WHEN I CONDUCT THE ONLINE TRAINING?


This will depend on the training program you select and the sections you choose to complete. The training programs have been developed using animation to minimise the download of data.

IS THE PROGRAM EASY TO USE?


Yes. The program is designed so that even people with only the most basic computer skills can easily navigate their way through the program.

IS THE TRAINING ACCREDITED?


No. Training that is accredited and recognised nationally can only be delivered by a Registered Training Organisation (RTO).

HOW OFTEN SHOULD I CONDUCT THE TRAINING?


As often as required. Training should be conducted as part of the induction process for new employees (or employees changing roles) and conducted on a regular basis as part of their ongoing employment.

HOW LONG DOES IT TAKE TO CONDUCT THE TRAINING?


This will depend on the training program you select and the sections you choose to complete. Approximate viewing times are displayed on the selection page of each training program.

WHAT ARE THE MINIMUM SYSTEM REQUIREMENTS TO CONDUCT THE TRAINING ONLINE?

  • Internet connection (Broadband Recommended)
  • Adobe Flash Player version 6 or higher
  • Any Windows or Macintosh Operating System
  • Pentium II 400MHz Processor or G3 Processor
  • 32MB of System Memory
  • 40MB Available Hard Drive Space
  • 256 Colour VGA monitor
  • Screen Resolution of 640 x 480
  • Sound Card & Speakers (or headphones)
  • Printer

WHAT ARE THE MINIMUM SYSTEM REQUIREMENTS TO RUN THE CD VERSION?

  • Microsoft Windows 95, 95, 2000, XP
  • Please Note: The CD version of I’M ALERT Food Safety (this version is no longer available) was developed prior to the release of Microsoft Vista. Therefore no compatibility testing was able to be carried out. Users with Microsoft Vista installed may encounter problems when trying to run the CD version on their systems. This is a common problem experienced by users (who have Microsoft Windows Vista installed) when running software similar to I’M ALERT Food Safety. To resolve this issue and to prevent the occurrence of any future issues, I’M ALERT Food Safety was released online and is now available.
  • Adobe Flash Player version 6 or higher
  • Any Windows or Macintosh Operating System
  • Pentium II 400MHz Processor or G3 Processor
  • 32MB of System Memory
  • 40MB Available Hard Drive Space
  • 4 X CD-ROM Drive
  • 256 Colour VGA monitor
  • Screen Resolution of 640 x 480
  • Sound Card & Speakers (or headphones)
  • Printer

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